:root {
  --bg: #f4f7fb; --bg-glow: #e6f0fb; --surface: #ffffff; --surface-2: #f5f7fa; --sidebar: #ffffff; --topbar: rgba(255, 255, 255, .92);
  --text: #0f1729; --text-2: #3f4a5c; --muted: #7b8494; --border: #e3e7ed; --border-strong: #d3d9e1;
  --accent: #1f6fd1; --accent-hover: #1a5fb4; --accent-soft: #eaf3fd; --accent-line: #bcd8f5; --accent-text: #ffffff;
  --danger: #dc2626; --danger-soft: #fef2f2; --warn: #b45309; --warn-soft: #fffbeb;
  --ok: #15803d; --ok-soft: #f0fdf4; --hf: #f59e0b; --hf-soft: #fff7e6;
  --note: #fffbeb; --note-border: #fde68a;
  --open: #2563eb; --in_progress: #d97706; --answered: #16a34a; --closed: #6b7280;
  --shadow: 0 1px 2px rgba(15, 23, 41, .04), 0 1px 3px rgba(15, 23, 41, .03); --shadow-lg: 0 12px 32px rgba(15, 23, 41, .12);
  --radius: 14px; --av-l: 92%; --av-t: 32%;
  --mono: "JetBrains Mono", ui-monospace, "SF Mono", Menlo, monospace;
  color-scheme: light;
}
@media (prefers-color-scheme: dark) {
  :root {
    --bg: #0d1117; --bg-glow: #0f1d2e; --surface: #151a22; --surface-2: #1b212b; --sidebar: #11161d; --topbar: rgba(17, 22, 29, .92);
    --text: #e8ecf2; --text-2: #b4bcc8; --muted: #7d8696; --border: #252c37; --border-strong: #333b48;
    --accent: #5aa2f0; --accent-hover: #7cb6f4; --accent-soft: #13253a; --accent-line: #24456a; --accent-text: #08111c;
    --danger: #f87171; --danger-soft: #2a1517; --warn: #fbbf24; --warn-soft: #2a2110;
    --ok: #4ade80; --ok-soft: #10251a; --hf-soft: #2a2010;
    --note: #221d0f; --note-border: #4a3c12;
    --open: #60a5fa; --in_progress: #fbbf24; --answered: #4ade80; --closed: #9ca3af;
    --shadow: none; --shadow-lg: 0 12px 32px rgba(0, 0, 0, .5);
    --av-l: 24%; --av-t: 80%;
    color-scheme: dark;
  }
}

* { box-sizing: border-box; }
html { -webkit-text-size-adjust: 100%; }
body { margin: 0; background: var(--bg); color: var(--text); font: 14px/1.55 Inter, -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, sans-serif; -webkit-font-smoothing: antialiased; }
a { color: var(--accent); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 30px; font-weight: 650; letter-spacing: -.02em; line-height: 1.2; margin: 0; }
h2 { font-size: 17px; font-weight: 600; letter-spacing: -.01em; margin: 0 0 4px; }
p { margin: 0 0 10px; }
code { font-family: var(--mono); font-size: .88em; background: var(--surface-2); padding: 1px 5px; border-radius: 4px; }
.mono { font-family: var(--mono); font-size: .92em; }
.i { width: 16px; height: 16px; fill: none; stroke: currentColor; stroke-width: 2; stroke-linecap: round; stroke-linejoin: round; flex: none; }
.muted { color: var(--muted); }
.small { font-size: 12.5px; }
.nowrap { white-space: nowrap; }
.hide { display: none !important; }
.eyebrow { display: block; font-size: 11.5px; font-weight: 600; letter-spacing: .2em; text-transform: uppercase; color: var(--text-2); margin-bottom: 6px; }

/* ---------- app shell ---------- */
body.app { display: grid; grid-template-columns: 276px minmax(0, 1fr); grid-template-rows: 58px 1fr; min-height: 100vh;
  background: radial-gradient(1100px 520px at 18% -10%, var(--bg-glow), transparent 70%), var(--bg); background-attachment: fixed; }
body.app.nav-collapsed { grid-template-columns: 0 minmax(0, 1fr); }
body.app.nav-collapsed .sidebar { visibility: hidden; }
.topbar { grid-column: 1 / -1; position: sticky; top: 0; z-index: 15; display: flex; align-items: center; gap: 14px; padding: 0 22px; height: 58px;
  background: var(--topbar); backdrop-filter: blur(8px); border-bottom: 1px solid var(--border); }
.brand { display: flex; align-items: center; gap: 10px; line-height: 1.25; color: var(--text); font-weight: 600; font-size: 14px; }
.brand-text { display: flex; flex-direction: column; }
.brand .eyebrow { font-size: 10.5px; font-weight: 500; letter-spacing: .25em; margin: 0; color: var(--text-2); }
.brand:hover { text-decoration: none; }
.top-actions { margin-left: auto; display: flex; align-items: center; gap: 10px; }
.icon-btn.tile { width: 34px; height: 34px; border: 1px solid var(--border); border-radius: 8px; background: var(--surface); color: var(--text-2); }
.usermenu { position: relative; }
.usermenu summary { list-style: none; display: flex; align-items: center; gap: 10px; padding: 4px 12px 4px 4px; border: 1px solid var(--border); border-radius: 99px; background: var(--surface); cursor: pointer; font-weight: 500; color: var(--text); }
.usermenu summary::-webkit-details-marker { display: none; }
.usermenu summary .avatar { width: 34px; height: 34px; font-size: 12.5px; background: var(--accent-soft); color: var(--accent); border: 1px solid var(--accent-line); }
.usermenu .menu { position: absolute; right: 0; top: calc(100% + 8px); min-width: 240px; background: var(--surface); border: 1px solid var(--border); border-radius: 12px; box-shadow: var(--shadow-lg); padding: 6px; z-index: 40; }
.usermenu .menu-head { padding: 8px 10px 10px; border-bottom: 1px solid var(--border); margin-bottom: 4px; display: flex; flex-direction: column; }
.usermenu .menu-head span { font-size: 12.5px; color: var(--muted); }
.usermenu .menu a { display: flex; align-items: center; gap: 10px; padding: 8px 10px; border-radius: 8px; color: var(--text); }
.usermenu .menu a:hover { background: var(--surface-2); text-decoration: none; }

.sidebar { position: sticky; top: 58px; height: calc(100vh - 58px); overflow-y: auto; background: var(--sidebar); border-right: 1px solid var(--border); padding: 8px 12px 24px; }
.sidebar nav { display: flex; flex-direction: column; gap: 4px; }
.nav-label { font-size: 11.5px; font-weight: 500; text-transform: uppercase; letter-spacing: .04em; color: var(--text-2); padding: 14px 12px 6px; }
.sidebar nav a { display: flex; align-items: center; gap: 12px; padding: 7px 10px; border-radius: 10px; color: var(--text); font-weight: 500; border: 1px solid transparent; }
.sidebar nav a .tile { display: grid; place-items: center; width: 34px; height: 34px; border-radius: 8px; border: 1px solid var(--border); background: var(--surface); color: var(--text-2); flex: none; }
.sidebar nav a:hover { background: var(--surface-2); text-decoration: none; }
.sidebar nav a.active { background: var(--accent-soft); border-color: var(--accent-line); color: var(--accent); }
.sidebar nav a.active .tile { border-color: var(--accent-line); color: var(--accent); background: var(--surface); }
.count { margin-left: auto; font-size: 12px; color: var(--muted); font-variant-numeric: tabular-nums; }
.count.hot { background: var(--accent); color: var(--accent-text); border-radius: 99px; padding: 0 8px; font-weight: 600; }
.scrim { display: none; }

main { padding: 30px 34px 80px; min-width: 0; }
main.narrow > * { max-width: 760px; }
body.plain main { max-width: 420px; margin: 0 auto; padding-top: 12vh; }
body.plain main.wide { max-width: 640px; padding-top: 6vh; }
body.plain { background: radial-gradient(900px 480px at 50% -10%, var(--bg-glow), transparent 70%), var(--bg); min-height: 100vh; }

@media (max-width: 900px) {
  body.app, body.app.nav-collapsed { grid-template-columns: minmax(0, 1fr); }
  body.app.nav-collapsed .sidebar { visibility: visible; }
  .sidebar { position: fixed; z-index: 30; left: 0; top: 58px; width: 280px; transform: translateX(-100%); transition: transform .2s; box-shadow: var(--shadow-lg); }
  body.nav-open .sidebar { transform: none; }
  body.nav-open .scrim { display: block; position: fixed; inset: 58px 0 0; z-index: 20; background: rgba(0, 0, 0, .3); }
  .topbar { padding: 0 16px; }
  main { padding: 22px 16px 60px; }
  h1 { font-size: 24px; }
}
@media (max-width: 560px) { .hide-xs { display: none; } .usermenu summary { padding-right: 8px; } }

img.logo { display: block; flex: none; object-fit: contain; }
.auth-brand img.logo { width: 40px; height: 40px; }

/* ---------- stat cards ---------- */
.stats { display: grid; grid-template-columns: repeat(auto-fit, minmax(190px, 1fr)); gap: 16px; margin-bottom: 26px; }
.stat { display: block; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px 18px 16px; box-shadow: var(--shadow); color: var(--text); transition: border-color .15s; }
a.stat:hover { text-decoration: none; border-color: var(--accent-line); }
.stat .label { font-weight: 500; color: var(--text-2); }
.stat .value { display: block; font-size: 32px; font-weight: 650; letter-spacing: -.02em; line-height: 1.2; margin: 10px 0 12px; font-variant-numeric: tabular-nums; }
.stat .value.hot { color: var(--accent); }
.stat p { font-size: 12.5px; color: var(--text-2); margin: 0; }
.section-head { margin: 4px 0 14px; }
.section-head h2 { font-size: 19px; }
.section-head p { color: var(--text-2); margin: 0; }

/* ---------- controls ---------- */
input, select, textarea, button { font: inherit; color: var(--text); }
input:not([type=checkbox]):not([type=radio]), select, textarea {
  background: var(--surface); border: 1px solid var(--border); border-radius: 10px; padding: 8px 12px; width: 100%;
  transition: border-color .15s, box-shadow .15s;
}
select { appearance: none; padding-right: 28px; cursor: pointer;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24' fill='none' stroke='%238b919c' stroke-width='2' stroke-linecap='round'%3E%3Cpath d='m6 9 6 6 6-6'/%3E%3C/svg%3E");
  background-repeat: no-repeat; background-position: right 8px center; background-size: 14px; }
input:focus, select:focus, textarea:focus { outline: none; border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
textarea { resize: vertical; line-height: 1.55; }
input[type=checkbox], input[type=radio] { accent-color: var(--accent); width: 15px; height: 15px; margin: 0; cursor: pointer; }
label { display: flex; flex-direction: column; gap: 5px; font-size: 13px; font-weight: 500; color: var(--text-2); }
label.check { flex-direction: row; align-items: center; gap: 8px; font-weight: 400; color: var(--text); cursor: pointer; }
.hint { font-size: 12.5px; color: var(--muted); font-weight: 400; }

.btn, button { display: inline-flex; align-items: center; justify-content: center; gap: 6px; background: var(--surface); border: 1px solid var(--border); border-radius: 10px; padding: 8px 14px; cursor: pointer; white-space: nowrap; font-weight: 500; color: var(--text); box-shadow: var(--shadow); transition: background .15s, border-color .15s; }
.btn:hover, button:hover { background: var(--surface-2); text-decoration: none; }
.btn.primary, button.primary { background: var(--accent); border-color: var(--accent); color: var(--accent-text); }
.btn.primary:hover, button.primary:hover { background: var(--accent-hover); border-color: var(--accent-hover); }
.btn.danger, button.danger { color: var(--danger); }
.btn.danger:hover, button.danger:hover { background: var(--danger-soft); }
.btn.ghost, button.ghost { background: transparent; border-color: transparent; box-shadow: none; color: var(--text-2); }
.btn.ghost:hover, button.ghost:hover { background: var(--surface-2); color: var(--text); }
.btn.sm, button.sm { padding: 4px 10px; font-size: 13px; }
.btn.block { display: flex; width: auto; }
.icon-btn { display: inline-flex; align-items: center; justify-content: center; width: 32px; height: 32px; border-radius: 7px; color: var(--muted); background: transparent; border: 0; box-shadow: none; padding: 0; }
.icon-btn:hover { background: var(--surface-2); color: var(--text); }
button:disabled { opacity: .5; cursor: not-allowed; }

.card { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 22px 24px; margin-bottom: 16px; box-shadow: var(--shadow); }
.stack { display: flex; flex-direction: column; gap: 14px; }
.row { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; }
.between { justify-content: space-between; }
.grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
@media (max-width: 700px) { .grid2 { grid-template-columns: 1fr; } }
.page-head { display: flex; align-items: flex-end; justify-content: space-between; gap: 16px; margin-bottom: 22px; flex-wrap: wrap; }
.page-head p { margin: 6px 0 0; color: var(--text-2); }
.hp { position: absolute; left: -10000px; }

/* ---------- toasts ---------- */
.toasts { position: fixed; bottom: 20px; right: 20px; display: flex; flex-direction: column; gap: 8px; z-index: 50; max-width: min(420px, calc(100vw - 40px)); }
.toast { display: flex; align-items: flex-start; gap: 12px; background: var(--text); color: var(--bg); padding: 11px 12px 11px 16px; border-radius: 9px; box-shadow: var(--shadow-lg); font-weight: 500; animation: toast-in .2s ease-out; transition: opacity .3s, transform .3s; }
.toast.error { background: var(--danger); color: #fff; }
.toast.out { opacity: 0; transform: translateY(8px); pointer-events: none; }
.toast button { background: none; border: 0; box-shadow: none; color: inherit; opacity: .7; padding: 0 4px; font-size: 18px; line-height: 1; }
@keyframes toast-in { from { opacity: 0; transform: translateY(8px); } }

/* ---------- badges, avatars ---------- */
.avatar { --h: 230; display: inline-flex; align-items: center; justify-content: center; flex: none; width: 28px; height: 28px; border-radius: 50%; font-size: 11px; font-weight: 650; letter-spacing: .02em;
  background: hsl(var(--h) 70% var(--av-l)); color: hsl(var(--h) 55% var(--av-t)); }
.avatar.sm { width: 22px; height: 22px; font-size: 9.5px; }
.avatar.lg { width: 34px; height: 34px; font-size: 12.5px; }
.avatar.none { background: transparent; border: 1.5px dashed var(--border-strong); color: var(--muted); }
.chip { display: inline-flex; align-items: center; gap: 5px; font-size: 12px; font-weight: 500; padding: 1px 8px; border-radius: 99px; background: var(--surface-2); color: var(--text-2); border: 1px solid var(--border); white-space: nowrap; max-width: 100%; overflow: hidden; text-overflow: ellipsis; }
.chip.hf { background: var(--hf-soft); border-color: transparent; color: var(--text); }
a.chip.hf:hover { text-decoration: none; filter: brightness(.96); }
.chip.high { background: var(--danger-soft); color: var(--danger); border-color: transparent; }
.chip.team { background: var(--accent-soft); color: var(--accent); border-color: transparent; }
.chip.note { background: var(--note); color: var(--warn); border-color: var(--note-border); }
.status { display: inline-flex; align-items: center; gap: 6px; font-size: 12.5px; font-weight: 500; color: var(--text-2); white-space: nowrap; text-transform: capitalize; }
.status::before { content: ""; width: 8px; height: 8px; border-radius: 50%; background: var(--c); box-shadow: 0 0 0 3px color-mix(in srgb, var(--c) 18%, transparent); }
.status.open { --c: var(--open); } .status.in_progress { --c: var(--in_progress); } .status.answered { --c: var(--answered); } .status.closed { --c: var(--closed); }
.needs { flex: none; display: inline-flex; align-items: center; gap: 4px; font-size: 11.5px; font-weight: 600; color: var(--accent); background: var(--accent-soft); border-radius: 99px; padding: 1px 8px; white-space: nowrap; }

/* ---------- ticket list ---------- */
.toolbar { display: flex; gap: 8px; align-items: center; flex-wrap: wrap; margin-bottom: 12px; }
.toolbar .search { position: relative; flex: 1 1 240px; }
.toolbar .search .i { position: absolute; left: 10px; top: 50%; transform: translateY(-50%); color: var(--muted); }
.toolbar .search input { padding-left: 32px; }
.toolbar select { width: auto; min-width: 0; max-width: 220px; font-weight: 500; }
.sync { display: flex; align-items: center; gap: 10px; font-size: 12.5px; color: var(--muted); }
.sync.error { color: var(--danger); }
.sync .dot { width: 7px; height: 7px; border-radius: 50%; background: var(--ok); }
.sync.error .dot { background: var(--danger); }

.list { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); overflow: hidden; }
.list-head, .trow { display: grid; grid-template-columns: 28px minmax(0, 1fr) 150px 130px 110px 84px; gap: 14px; align-items: center; padding: 0 16px; }
.list-head { height: 42px; font-size: 11.5px; font-weight: 600; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); border-bottom: 1px solid var(--border); background: var(--surface); }
.trow { min-height: 62px; padding-top: 10px; padding-bottom: 10px; border-bottom: 1px solid var(--border); cursor: pointer; transition: background .1s; color: var(--text); }
.trow:last-child { border-bottom: 0; }
.trow:hover { background: var(--surface-2); text-decoration: none; }
.trow.selected { background: var(--accent-soft); }
.trow .title { font-weight: 600; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; display: flex; align-items: center; gap: 8px; }
.trow .title span { overflow: hidden; text-overflow: ellipsis; min-width: 0; }
.trow .title a { min-width: 0; overflow: hidden; display: flex; }
.trow .meta { display: flex; align-items: center; gap: 6px; color: var(--muted); font-size: 12.5px; margin-top: 3px; min-width: 0; overflow: hidden; white-space: nowrap; }
.trow .meta .sep::before { content: "·"; }
.trow .who { display: flex; align-items: center; gap: 8px; font-size: 13px; color: var(--text-2); min-width: 0; }
.trow .who span { overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.trow .time { font-size: 12.5px; color: var(--muted); text-align: right; }
.trow .cat { font-size: 13px; color: var(--text-2); overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.list .check-cell { display: flex; align-items: center; }
@media (max-width: 1100px) { .list-head, .trow { grid-template-columns: 28px minmax(0, 1fr) 130px 100px 76px; } .col-cat { display: none !important; } }
@media (max-width: 700px) {
  .list-head { display: none; }
  .trow { grid-template-columns: 22px minmax(0, 1fr) auto; row-gap: 4px; }
  .trow .col-who, .trow .col-status { display: none; }
}

.bulkbar { position: sticky; top: 12px; z-index: 5; display: flex; align-items: center; gap: 10px; flex-wrap: wrap; background: var(--text); color: var(--bg); padding: 8px 10px 8px 16px; border-radius: 10px; margin-bottom: 12px; box-shadow: var(--shadow-lg); }
.bulkbar select { width: auto; background-color: var(--surface); padding-top: 5px; padding-bottom: 5px; }
.bulkbar .count-label { font-weight: 600; margin-right: 6px; }
.bulkbar button.ghost { color: var(--bg); opacity: .75; }
.bulkbar button.ghost:hover { background: transparent; opacity: 1; }

.empty { text-align: center; padding: 70px 20px; color: var(--muted); }
.empty .i { width: 36px; height: 36px; stroke-width: 1.5; margin-bottom: 10px; color: var(--border-strong); }
.empty h2 { color: var(--text); }

/* ---------- ticket detail ---------- */
.crumb { display: inline-flex; align-items: center; gap: 4px; color: var(--muted); font-size: 13px; margin-bottom: 14px; }
.crumb:hover { color: var(--text); text-decoration: none; }
.ticket-head { margin-bottom: 20px; }
.ticket-head h1 { font-size: 26px; line-height: 1.3; margin-bottom: 8px; }
.ticket-head .meta { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; color: var(--muted); font-size: 13px; }
.ticket-layout { display: grid; grid-template-columns: minmax(0, 1fr) 290px; gap: 28px; align-items: start; max-width: 1240px; }
@media (max-width: 1000px) { .ticket-layout { grid-template-columns: 1fr; } .ticket-layout aside { order: -1; } }

.thread { display: flex; flex-direction: column; gap: 14px; }
.msg { display: grid; grid-template-columns: 34px minmax(0, 1fr); gap: 12px; }
.bubble { background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); box-shadow: var(--shadow); min-width: 0; }
.bubble header { display: flex; align-items: center; gap: 8px; flex-wrap: wrap; padding: 10px 16px; border-bottom: 1px solid var(--border); font-size: 13px; }
.bubble header b { font-weight: 600; }
.bubble header time { margin-left: auto; color: var(--muted); font-size: 12.5px; }
.msg.reply .bubble { border-color: color-mix(in srgb, var(--accent) 30%, var(--border)); }
.msg.reply .bubble header { background: var(--accent-soft); border-bottom-color: color-mix(in srgb, var(--accent) 20%, var(--border)); border-radius: var(--radius) var(--radius) 0 0; }
.msg.note .bubble { background: var(--note); border-color: var(--note-border); }
.msg.note .bubble header { border-bottom-color: var(--note-border); }
.event { display: flex; align-items: center; gap: 8px; font-size: 12.5px; color: var(--muted); padding-left: 46px; }
.event .i { width: 13px; height: 13px; }

.md { padding: 14px 16px; overflow-wrap: anywhere; }
.md > :first-child { margin-top: 0; } .md > :last-child { margin-bottom: 0; }
.md p, .md ul, .md ol, .md pre, .md blockquote, .md table { margin: 0 0 10px; }
.md ul, .md ol { padding-left: 22px; }
.md h1, .md h2, .md h3, .md h4 { font-size: 15px; margin: 14px 0 6px; }
.md pre { background: var(--surface-2); border: 1px solid var(--border); border-radius: 8px; padding: 10px 12px; overflow-x: auto; font-size: 12.5px; line-height: 1.5; }
.md pre code { background: none; padding: 0; font-size: inherit; }
.md blockquote { border-left: 3px solid var(--border-strong); padding-left: 12px; color: var(--text-2); margin-left: 0; }
.md table { border-collapse: collapse; display: block; overflow-x: auto; }
.md th, .md td { border: 1px solid var(--border); padding: 5px 10px; font-size: 13px; }
.md img { max-width: 100%; }
.md hr { border: 0; border-top: 1px solid var(--border); }

.composer { margin-top: 20px; background: var(--surface); border: 1px solid var(--border-strong); border-radius: var(--radius); box-shadow: var(--shadow); overflow: hidden; transition: border-color .15s, box-shadow .15s; }
.composer:focus-within { border-color: var(--accent); box-shadow: 0 0 0 3px var(--accent-soft); }
.composer.note-mode { background: var(--note); border-color: var(--note-border); }
.composer.note-mode:focus-within { box-shadow: 0 0 0 3px color-mix(in srgb, var(--warn) 18%, transparent); border-color: var(--warn); }
.composer .tabs { display: flex; gap: 2px; padding: 6px 6px 0; border-bottom: 1px solid var(--border); }
.composer .tabs label { flex-direction: row; padding: 7px 12px; border-radius: 7px 7px 0 0; cursor: pointer; font-weight: 500; color: var(--muted); margin-bottom: -1px; border: 1px solid transparent; }
.composer .tabs input { display: none; }
.composer .tabs label:has(input:checked) { color: var(--text); border-color: var(--border); border-bottom-color: var(--surface); background: var(--surface); }
.composer.note-mode .tabs label:has(input:checked) { background: var(--note); border-bottom-color: var(--note); color: var(--warn); }
.composer textarea { border: 0; border-radius: 0; background: transparent; padding: 14px 16px; min-height: 150px; box-shadow: none !important; }
.composer footer { display: flex; align-items: center; gap: 14px; flex-wrap: wrap; padding: 10px 12px 10px 16px; border-top: 1px solid var(--border); }
.composer footer .opts { display: flex; gap: 16px; flex-wrap: wrap; flex: 1; font-size: 13px; }
.composer kbd { font-family: inherit; font-size: 11.5px; color: var(--muted); border: 1px solid var(--border); border-radius: 4px; padding: 0 5px; }

.props { position: sticky; top: 20px; padding: 0; }
.props section { padding: 16px 18px; }
.props > section { border-top: 1px solid var(--border); }
.props h3 { font-size: 11.5px; font-weight: 600; text-transform: uppercase; letter-spacing: .05em; color: var(--muted); margin: 0 0 12px; }
.props .field { display: grid; grid-template-columns: 82px minmax(0, 1fr); align-items: center; gap: 8px; margin-bottom: 10px; font-size: 13px; color: var(--text-2); font-weight: 500; }
.props .field:last-child { margin-bottom: 0; }
.props select { padding-top: 5px; padding-bottom: 5px; font-size: 13px; }
.props dl { display: grid; grid-template-columns: 82px minmax(0, 1fr); gap: 8px; margin: 0; font-size: 13px; }
.props dt { color: var(--text-2); font-weight: 500; }
.props dd { margin: 0; overflow-wrap: anywhere; }
.assign-me { margin-top: 2px; width: 100%; }

/* ---------- admin ---------- */
table.grid { width: 100%; border-collapse: collapse; background: var(--surface); border: 1px solid var(--border); border-radius: var(--radius); overflow: hidden; box-shadow: var(--shadow); }
.grid th { text-align: left; font-size: 11.5px; font-weight: 600; text-transform: uppercase; letter-spacing: .06em; color: var(--muted); padding: 12px 16px; border-bottom: 1px solid var(--border); background: var(--surface); }
.grid td { padding: 14px 16px; border-bottom: 1px solid var(--border); vertical-align: middle; font-size: 13.5px; }
.grid tr:last-child td { border-bottom: 0; }
.grid tr.inactive td { opacity: .5; }
.grid .person { display: flex; align-items: center; gap: 10px; }
.grid .person small { display: block; color: var(--muted); font-size: 12.5px; }
.grid .actions { text-align: right; }
.grid .actions form { display: inline-flex; gap: 4px; }
@media (max-width: 800px) { .grid .hide-sm { display: none; } }
.grid .num { text-align: right; width: 1%; white-space: nowrap; font-variant-numeric: tabular-nums; }
.grid .num a { font-weight: 600; }
.repo-name { display: flex; align-items: center; gap: 10px; min-width: 0; }
.repo-name small { display: block; color: var(--muted); font-size: 12px; overflow-wrap: anywhere; font-family: var(--mono); }
.repo-name small a { color: inherit; }
.repo-icon { width: 32px; height: 32px; flex: none; display: grid; place-items: center; border-radius: 8px; background: var(--hf-soft); font-size: 16px; }
.form-inline { display: grid; grid-template-columns: 2fr 1.4fr 1.4fr 110px auto; gap: 10px; align-items: end; }
@media (max-width: 900px) { .form-inline { grid-template-columns: 1fr 1fr; } }
.share { border-color: color-mix(in srgb, var(--ok) 40%, var(--border)); background: var(--ok-soft); }
.share pre { background: var(--surface); border: 1px solid var(--border); border-radius: 8px; padding: 12px 14px; margin: 10px 0 12px; font-size: 13px; white-space: pre-wrap; }
.cat-card header { display: flex; align-items: center; justify-content: space-between; gap: 10px; margin-bottom: 14px; }
.cat-card .kw { display: flex; flex-wrap: wrap; gap: 6px; }
.people-pick { display: flex; flex-wrap: wrap; gap: 8px; }
.people-pick label { flex-direction: row; align-items: center; gap: 7px; padding: 4px 10px 4px 4px; border: 1px solid var(--border-strong); border-radius: 99px; cursor: pointer; color: var(--text); font-weight: 500; transition: background .1s, border-color .1s; }
.people-pick input { display: none; }
.people-pick label:has(input:checked) { background: var(--accent-soft); border-color: var(--accent); color: var(--accent); }
details.cat-card > summary { list-style: none; cursor: pointer; }
details.cat-card > summary::-webkit-details-marker { display: none; }
.callout { display: flex; gap: 10px; align-items: flex-start; padding: 12px 14px; border-radius: 8px; font-size: 13px; margin-bottom: 12px; }
.callout.warn { background: var(--warn-soft); color: var(--warn); }
.callout.ok { background: var(--ok-soft); color: var(--ok); }
.callout .i { margin-top: 2px; }

/* ---------- auth / public ---------- */
.auth-brand { display: flex; align-items: center; justify-content: center; gap: 10px; font-weight: 650; font-size: 18px; margin-bottom: 24px; }
.auth-card h1 { font-size: 22px; }
.auth-brand svg { width: 34px; height: 34px; }
.auth-card { padding: 28px; }
.auth-card h1 { margin-bottom: 4px; }
.auth-card .sub { color: var(--muted); margin-bottom: 20px; }
.auth-card button { width: 100%; padding: 9px; margin-top: 4px; }
.trow > * { min-width: 0; }
@media (max-width: 700px) {
  .toolbar .search { flex-basis: 100%; }
  .toolbar select { flex: 1 1 calc(50% - 4px); max-width: none; }
  .page-head { align-items: flex-start; }
  .bulkbar select { flex: 1 1 calc(50% - 10px); }
}
.slack-id input { width: 130px !important; padding: 4px 8px !important; font-size: 12.5px; font-family: ui-monospace, Menlo, monospace; }

[hidden] { display: none !important; }
.inline-form { display: inline-flex; margin: 0; }
.bubble header .inline-form button { padding: 2px 9px; font-size: 12px; }

/* extra people on a ticket */
.trow .who .chip.more { flex: none; padding: 0 6px; font-size: 11px; }
.props .people-pick { gap: 6px; }
.props .people-pick label { font-size: 12.5px; padding: 3px 9px 3px 3px; }

/* The logo is drawn in black; flip it to white on dark backgrounds. */
@media (prefers-color-scheme: dark) { img.logo { filter: invert(1); } }